Great Customer Service
I got this mixer for Christmas as a gift and it has always been loud and even had some different sounding noises depending on the speed (speed 2 was the worste). I thought this was just the norm for this mixer since it is so heavy duty and I was willing to put up with it because it worked so great. Then I used a friend's artisian mixer and it was SO quiet. I called KitchenAid just to check and see if the noises mine was making were normal or if there was a issue since it was still under a one year warranty. The mixer itself was working just fine. The customer service representative explained that the professional series is louder because it has all metal parts and then she listen to it over the phone. She said it was hard to hear, but just in case there was an issue she said they would send me a new mixer. I was shocked at how hassle free it was to get a new one. I didn't even ask for it. I was really just making sure there wasn't an issue that would cause problems later when...
Enjoying this
Waited for years for perfect mixer and this hits the mark. Heavy but OK. Start slow. Does not have chute fo prevent dry Ingredients from flying out but can order-KN1PS. Lack of chute is why 4 stars.
love it!
absolutely LOVE this mixer! it's heavy duty and will stand the test for any challenge! have baked multitudes of recipes with it, and it is such a tremendous timesaver.
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